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Personal information handling policy

The enterprise hold the whole world, Whitecospharm company standing out in the center of it.

Whitecospharm(company) cherish user’s personal information, and obey “Regulation about information network system encouragement of use and protection of information”. Also We follow legislation related to personal information so called “personal information protecting regulation” and “personal information protection guidelines” enacted by the Ministry of Information and Communicatiodn.


1. Collecting personal information clause and colleting methods.


Collecting personal information clause

The company is collecting personal information for smoothly providing joining merbership, customer counseling and various services.

- Critical Items: Name, Social Security Number(or IPIN number), ID, Password, Address, Phone number, Cell phone number, E-mail address, a legal representative information of under 14 years-old parent.
- Selective Items : Gender, birth year-Month-Day, Job, Marriage, Pregnancy, child name, child Birth year-Month-Day, Child gender, Child weight, Child bed-wetting ,Child hospital diagnosis experience, Child diaper choice, Child skin type, Nursery products purchase, Mail(New letter) receive, SMS receive, Recommendation ID, Blog URL, SNS representative cafe URL, Brand choice, preferred product choice, Forum choice, Joining route,
But, these information may be automatically producing and collecting in the process of service using.

2) Personal information collecting methods

The company collects personal information like these methods

- Homepage Joining membership, Using service, Event entry, Modification of Member information, Customer inquiry.


2. Personal information collecting & purpose of using


The company collecting personal information under this purpose.

- In accordance with sending billing or product and providing fare allocation contents according to service provide and executing contract about providing services, these are needed like below, Identification, personal identification, Preventing from poor member use and unauthorized use checking joining union intention, Age check, checking consent of legal representative when collecting under age of 14 child personal information, the person verification of a legal representative, handling civil complaints

- Using Marketing& Advertisement
Providing new service development & custom made service, advertising information such as event, Grasping Access frequency or statistics of member’s service use.

- Extra
Brand preference survey


3. Possession of Personal information & using period


User’s personal information destroyed without delay at the moment of accomplishing collecting personal information & using purpose in principle. BUT, we preserve these information for these reason for stated period.

1) Preservation of information by company inside policy

Preservation clause : joining membership basic information
Preservation reason : Prevent from misappropriation
Preservation period : 1 year

2) Possession of information by related statue

In the case of no need to preserving, the company preserve member’s information within a certain period of time according to relational statute’s regulation.

Preservation Clause : Records about contract or offer withdrwal
Preservation reason : Consumer protection regulation in the electronic commerce
Preservation period : 5 years
Preservation Clause: Records about making a payment and supplying goods
Preservation reason : protecting consumer regulation in the electronic commerce
Preservation period : 5 years
Preservation Clause : records about consumer complaint or settlement of disputes
Preservation reason : consumer protection regulation in the electronic commerce
Preservation period : 3 years
Preservation Clause : Records about confirm identification
Preservation reason : the law regarding the promotion of information and communication network use and protection of information
Preservation period : 6 months
Preservation Clause : Records about website visiting
Preservation reason : Protection of Communications Secrets Act
Preservation periods : 3 months


4. Personal information destroy process & methods


User’s personal information destroyed without delay at the moment of accomplishing collecting personal information & using purpose in principle. The Company’s destroying methods and process of personal information are like this.

1) Destroying process

Inserted information for joining membership moved to extra DB after achievement of the goal (in case of paper, there will be documentary box) Possession of information protection inside policy & relation regulation( possession & using period reference) for some period saved then destroyed.

2) Destroying Methods

- Printed personal information on the paper shattered by grinder and destroyed by incineration.
- Personal information stored as a form of electronic file deleted by unplayable technical methods.


5. Personal information sharing & providing


The company publically does not expose user’s personal information in principle. But, Except for below case.
- User agrees to expose to public in advance.
- User run event & Customers offered premiums.
- Based on legislation or followed by fixed process and methods in demand of investigative agency for investigate purpose.


6. Collective personal information consignment


For providing active service, user’s personal information can be processed by consigned outer professional business. In the case of consigning personal information, we should have noticed to users. Through Periodical or none periodical event, we are able to collect customer personal information and consign delivery service in order to deliver mass product they provide personal information such as name, contact number, address needed for delivery company.


7. User & legal representative right and event methods


- user and legal representative everytime require cancellation of membership and modify, inquiry registered oneself of child under 14 years old’s personal information.

- To inquiry and modify user or child under age of 14 years old’s personal information, ‘ Change personal information’( Or ‘Member information modification’), cancellation of joining(click consent withdraw), passing by personal checking steps, it will be able to open directly, correction or cancellation of membership.

- we are going to take an action right away, if you contact without writing, call or e-mail.

- In the case of insisting on modifying user’s personal information fault, we don’t supply personal information until complete modification. Also, in the case of wrong personal information already provide to the third party, we try to make correction result without delay.

- The company handle deleted or cancelled personal information requested by user or legal representative according to stated in ‘personal information possession & using periods’ and not to open it or use over its purpose.


8. Personal information automatically collecting system installation, running & rejection


The company save user’s information and frequently use cookie. Cookie is the very small size of text file which is the server used for running website,stored in hard disk in computer.

1) usage purpose of cookie

We use cookie for figuring out visiting time, such as purpose of using, various event participation than we use it for target marketing and customized service offer.

2) Installation, Running & Rejection of cookie

User has a right of choice according to installation of cookie. Therefore, users set option in the web browser allowing all cookies or passing checking steps whenever cookie is stored, or reject every cookie storing.
However, in case of rejecting installation of cookie, there will be trouble to use service.


9. Technical and managerial measurement of protecting personal information


the company devise technical and managerial measurement against loss, robbery, leak, falsification or damage of personal information.

1) Password encryption

Member’s ID & Password stored and managed by being encoded so that only personally kept. Personal information checking & change only could be possible to oneself.

2) Technical measurement against hacking

The company do our best to stop preventing from leak or deteriorate member’s personal information by hacking or computer virus. We frequently backup materials in case of damage and by using vaccine program, we also prevent from leak or damage of personal information. Moreover, we safely transmit personal information in network through encryption algorithm. We control outer unauthorized access by firewall system and we try to have all technical gadge to procure security.

3) Minimize handling employees & Education

we execute managerial measurement like these ; limit personal information by giving control authority to handling employee, acquisition of new security technique & executing frequent education about protecting personal information duty, control access right by providing extra password.


10. personal information handling representative


The company protect customer personal information and dealing with complain about personal information, we designating personal information handling representative. If you have any questions related to personal information, please contact with personal information handling representative.

The person in charge of managing personal information

Personal information handling representative

Name: Won Gyung Hee

DPT : whitecospharm

Tel : 041 - 620 - 2419

E-mail : whitecos7@nate.com




11. Duty of notification


The company will notify “personal information handling policy” through homepage announcement( or individual notice)

- This policy will be executing from 20th June 2014

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